Troubleshooting

403 Forbidden after setup

Usually means WordPress isn’t installed and there’s no index.php. Install to httpdocs.

White Screen of Death (PHP fatals)

• Quick check: WooCommerce → Status → Logs → fatal-errors.log
• Server logs: SFTP to the site and open /logs/ (newest at the bottom)

Cloudflare cache

By default Cloudflare only caches JS/CSS; we use Cachebuster to append a version so assets invalidate automatically. If HTML caching is explicitly enabled, purge via the official Cloudflare plugin from WP. Legacy Xneelo uses WP Cloudflare Page Cache (purge from the toolbar).

SFTP hosts (quick ref)

• Dev: direct.lightspeedwp.dev
• Live (most): direct.cpt-lb.lsquic.com
• Live (newer/fallback): tunnel.cpt-lb.lsquic.com